Call 15999 If You See Domestic Violence Or Child Abuse December 6, 2007
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This hotline, called Talian Nur, will be the lifeline providing early intervention for these victims. It is also meant to make it easier for the authorities to provide welfare and care for those in need.
Tthose responding to the calls must be responsible to take quick action as the callers may be in an emergency situation.
29 call agents will be working in three shifts to answer calls 24 hours a day, seven days a week, from the call centre in Kuala Lumpur.
The ministry’s current two helplines – TeleDera and Healthline – have been consolidated with Talian Nur, Police will also help to deal with calls involving criminal activities.
The call centre allows assistance to all types of social-woes victims with greater speed. The hotline is a necessity with the increasing number of social issues and natural disaster cases being reported.
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